I help hospital boards understand and govern AI.

For 20 years I’ve helped healthcare leaders think through emerging technology.

Today I work primarily with hospital boards at board retreats, because boards are being asked to govern AI tools arriving so quickly that trustees have not had the time to understand them or catch up. I help fix that.

Trusted by 40+ state hospital associations

Featured in The Wall Street Journal, The New York Times, CNN, BBC, and The Daily Show

Author of The Trustee’s AI Library

The Trustee’s AI Library

Book cover titled 'Decoding I.T. Terms For Hospital Boards' with the subtitle 'Tech Terms For Trustees,' authored by Ron Galloway, with the phrase 'Clear & to the Point' at the top.
Book cover titled "Clear & To The Point: A Field Guide For Curious Minds" by Ron Galloway, with the subtitle "AI, Clear & To The Point" and mentioning the author as Director of Why Walmart Works.
Book cover titled "Clear & To The Point: Compounding Time with A.I. You, Multiplied" by Ron Galloway.
  • AI: Clear and to the Point — The vocabulary every trustee needs before the next board meeting.

  • Tech Terms for Trustees — A plain-English reference for the acronyms consultants use to confuse you.

  • AI Governance for Hospitals — What your board must do, document, and decide in the next 12 months.

What I learned in a room of 150 healthcare leaders.

I asked how many knew what an LLM was. 16 hands went up. I asked how many knew what RAG was. Zero.

These were smart, senior people — the kind who sit on hospital boards or answer to them. They’re being asked to govern a technology stack whose vocabulary they’ve never been taught.

This is a consequence of the fastest growing, most disruptive, technology in the history of healthcare. That’s the gap I help close.

Board Retreats and Board Education

I work around a board’s time constraints. One hour, 2 hour or half-day formats. Books included for every attendee. I develop a custom agenda built around where your board actually is — not where a generic keynote assumes you are.

I am a graduate of Georgia Tech. My background is institutional analysis, including tenure as a research analyst at Shearson/American Express and a decade at a quantitative RIA. In 2006, I founded the institutional research firm 818 Research LLC, which provides lateral insights to investment advisors.

My involvement in Artificial Intelligence and machine learning spans 38 years, beginning with programming in Turbo Prolog at Shearson in my mid-20s. I am the author of several books on technology and have produced three documentaries.

My work has been featured by global media outlets including The Wall Street Journal, The New York Times, CNN, CNBC, the BBC, and The Daily Show with Jon Stewart.

ONGOING RESEARCH

The working paper for “The Dragon In Healthcare” can be found here.